FAQs About Our Translation Services
What types of documents do you translate?
We translate a wide variety of documents, including birth/death/marriage certificates, medical records, marketing materials, websites, and more. If you have a specific type of document, please feel free to contact us to see how we can help you.
What languages do you offer translation services for?
At this time, we only provide English and Spanish translation services.
How do you ensure the quality of your translations?
Quality is our top priority. All translations are performed by native-speaking professional translators with expertise in the relevant field. Additionally, each translation is reviewed by a second linguist to ensure accuracy and consistency.
How long does it take to get a document translated?
Turnaround time depends on the length and complexity of the document. We strive to complete most single-page documents within 48 hours. For urgent requests, we offer expedited services at an additional cost. Contact us for a more specific timeline for your project.
How much do your translation services cost?
Our pricing is based on factors such as formatting, length, and complexity of the document. We offer competitive rates and provide detailed quotes upon request. Please contact us with your project details for a free estimate.
Can you handle specialized or technical translations?
Yes, we specialize in various fields such as legal, medical, technical, and business translations. Our team is well-equipped to handle specialized terminology and industry-specific content.
What formats do you accept and deliver translations in?
We accept and deliver translations in multiple formats, including Microsoft Word, PDF, Excel, PowerPoint, JPG, and more. If you have specific formatting requirements, let us know, and we will accommodate them.
Is my information and document content kept confidential?
Absolutely. We take confidentiality very seriously and have strict protocols in place to ensure the security and privacy of your documents.
How do I get started with a translation project?
Getting started is easy! You can contact us via our website, email, or phone. We’ll provide you with a quote and timeline, and once approved, we’ll begin the translation process.
Do you offer certified translations?
Yes, we provide certified translations for official documents such as birth certificates, marriage licenses, diplomas, and legal contracts. Our certified translations are accepted by government agencies, educational institutions, and other official bodies.
What if I need revisions to the translated document?
We strive for perfection, but if you need any revisions, simply let us know what needs to be adjusted, and we will make the necessary changes promptly.
What is a certified translation?
A certified translation is a translation that includes a signed statement from the translator or the translation agency, attesting that the translation is accurate and complete to the best of their knowledge and ability.
How do I place my order?
The ordering process starts with asking for a quote. Once we have reviewed your documents, we will give you a price and turnaround time. If you are satisfied, you simply let us know that you wish to proceed.
How do I place my order?
Placing an order is simple:
Request a Quote: Start by asking us for a quote.
Review the Quote: We’ll review your documents and give you a price and turnaround time.
Confirm Your Order: If you’re happy with the quote, just let us know you want to proceed.
Are you approved by the Nevada Department of Motor Vehicles?
Yes! We have been part of the NV DMV Translator Roster for over 5 years and have provided thousands of translations, helping people get on the road. We are proud to have a 100% acceptance rate with them!
Do you offer notarized translations?
Of course! As part of our services, we can also provide notarized translations when you need to submit a translation for official purposes. Our notarized translations are accepted by government agencies, legal entities, and educational institutions, ensuring your documents meet all necessary requirements. Just let us know your specific needs, and we’ll handle the rest.
How do I know what kind of translation I need?
Since different agencies have different translation requirements, it’s best to ask the agency directly about their specific needs. This way, you can ensure you get the correct type of translation, whether it’s certified, notarized, or standard. Confirming with the agency first will save time and ensure acceptance.
Do you translate for USCIS?
Most certainly! In fact, we have translated thousands of documents for USCIS with a 100% acceptance rate. You can rely on our expertise to handle your immigration-related translations accurately and efficiently.
What happens if I submitted the wrong document for translation?
If you accidentally submit the wrong document and we have already translated it, you may need to place a new order. Translations require time and effort, so it’s important to double-check the documents you provide us. If you realize the mistake before translation begins, let us know as soon as possible, and we’ll adjust accordingly to avoid any unnecessary delays or costs.
Do you issue refunds if I receive the wrong certification?
Once a translation has been picked up or delivered, translations are considered final, and we do not issue refunds. It’s important to review the certification and ensure it meets your specific requirements before finalizing your order. If there are any concerns or discrepancies, please notify us promptly so we can address them accordingly.
Can you email my translations?
Yes, we can email most your translations to you. However, please note that all electronic deliveries must be paid for in advance. Once you confirm your order, we will send you a checkout link to complete the payment process before emailing the translated documents to you. This ensures secure and efficient delivery of your translations.
NV DMV Translations must be picked up in person.
Can someone else pick up my translation or does it have to be me?
Yes! You may authorize anyone to pick up your translation on your behalf. Simply let us know the name of the person the order is under.
Can you handle a high volume of documents?
Of course, we gladly serve law firms and companies and can handle large orders fast, within a reasonable timeframe.
Can I set up an account if I will have recurring orders?
Absolutely! We offer monthly accounts for clients who need translations regularly. All we need is a company credit card on file.